Knightstone Hosing Association

Knightstone are a Housing Association and do not have short-term accommodation, but if you are homeless or in need of housing you can ask to join the housing register of your local council or ask at your local Knightstone office for more information.

You can contact us by phone: 01934 524300

by email: kha@knightstone.co.uk or

by post: Station Road, Worle, Weston-super-Mare, BS22 6AP

(all contact details are for our central office).

Our normal working hours are Monday to Thursday 9.00am to 5.00pm and Friday 9.00am to 4.45pm.

For emergency repairs, our out-of-hours repair line number is 01732 781995.

Frequently asked questions.

How do I apply for a Knightstone house?
Do you have a waiting list?
Do you have supported housing?
How do I contact my Housing Officer?
Who should I contact about my tenancy?
How can I pay my rent?
Can I pay by standing order?
What should I do if I can't pay my rent?
I want to exchange or transfer – how do I do this?
What should I do to end my tenancy?
How can I report a repair?
What happens when I report a repair?
How quickly will my repair be completed?
How long will the job take?
How do I know if the repair is my responsibility?
How often is my gas serviced?
How often do you paint the outside of my home?
How can I find out if you’re planning improvements to my home?
Can I make improvements to my home?
Can I install a satellite dish?
Can I have pets?
What should I do if I have problems with a neighbour?
How do I make a complaint?
Can I claim compensation?
What is a shared owner?
Do you run a shared ownership scheme?
What is Resident Involvement?
What is the Residents' Panel?
Can Knightstone help with local projects?